75pk Privacy Policy

75pk ("we", "us", "our") operates the online gaming platform accessible at 75pk.org (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or registers on our Platform. This Privacy Policy sets out how 75pk collects, processes, stores, and safeguards personal data in connection with the provision of our sports betting, live casino, slots, instant games, and related services to players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities.

This Policy applies to all users of the 75pk Platform, whether you are a registered account holder, a visitor browsing the site, or a former player whose account has been closed. Please read this Policy carefully and in full. By accessing or using the 75pk Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of applicable data protection legislation, 75pk is the data controller responsible for the personal data collected through the Platform. As data controller, 75pk determines the purposes and means by which your personal data is processed. Where 75pk engages third-party service providers to process data on its behalf, those parties act as data processors and are bound by contractual obligations consistent with this Policy.

If you have any questions regarding the identity of the data controller, or wish to exercise any of your data rights as described in Section 11, you may contact 75pk's data team via the support channels listed in Section 15 of this Policy.

75pk collects the following categories of personal data from users of the Platform. The specific data collected will depend on the nature of your interaction with 75pk — for example, a registered account holder will have a broader data profile than an anonymous site visitor.

75pk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes. Where verification documents contain such incidental information, that data is not extracted, stored, or processed for any other purpose.

75pk collects personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team via live chat or email, or participate in any promotion on the 75pk Platform.
• Automatically: through cookies, server logs, and similar tracking technologies when you visit or interact with the 75pk Platform — including pages viewed, time spent, links clicked, and device/browser metadata. See Section 8 for full details on cookies.
• From third parties: identity verification agencies, fraud prevention services, payment processors (such as JazzCash and EasyPaisa), and — where applicable — publicly available sources used to comply with anti-money laundering (AML) regulations.

75pk uses the personal data we collect for the following purposes:

• Account management: creating and maintaining your 75pk account, verifying your identity and age (21+ requirement), processing logins, and managing account settings and preferences.
• Service delivery: processing bets and game sessions across cricket, PSL markets, live casino, slots, colour prediction, and other Platform products; settling outcomes; crediting winnings; and managing bonuses and promotions.
• Financial processing: facilitating PKR deposits and withdrawals via your chosen payment method; maintaining transaction records; reconciling accounts; and issuing refunds where applicable.
• Legal and regulatory compliance: fulfilling Know Your Customer (KYC) obligations; complying with anti-money laundering (AML) requirements; responding to requests from regulatory or law enforcement authorities; and maintaining records as required by applicable law.
• Security and fraud prevention: detecting, investigating, and preventing fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited activities described in the 75pk Terms and Conditions.
• Responsible gaming: monitoring gaming behaviour to identify potential indicators of problem gambling; enforcing self-exclusion and deposit limit settings; and delivering responsible gaming communications where warranted.
• Customer support: responding to queries, complaints, and disputes submitted via live chat, email, or other support channels; maintaining records of communications for quality assurance.
• Marketing: sending promotional emails, SMS notifications, and in-platform messages about 75pk bonuses, new games, PSL specials, and relevant offers — but only where you have consented to receive such communications, and only from 75pk. You may withdraw marketing consent at any time by contacting support.
• Platform improvement: analysing aggregated, anonymised usage data to improve the performance, design, and content of the 75pk Platform.

75pk processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity: processing required to perform the contract between you and 75pk — including account registration, game play, deposits, withdrawals, and bonus management.
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC/AML requirements, age verification, and responses to lawful authority requests.
• Legitimate interests: processing carried out in pursuit of 75pk's legitimate business interests, including fraud prevention, security monitoring, responsible gaming interventions, and platform improvement — where such interests are not overridden by your fundamental rights.
• Consent: processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

75pk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, 75pk may share your personal data with the following categories of recipient where necessary and proportionate:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT settlement partners — solely for the purpose of processing your transactions.
• Identity verification providers: third-party KYC agencies used to verify your CNIC, passport, or other identity documents and confirm your age and address.
• Fraud prevention and AML services: specialised providers who assist 75pk in detecting suspicious transactions and complying with anti-money laundering regulations.
• IT and platform service providers: cloud hosting, cybersecurity, analytics, and software vendors who provide infrastructure services to 75pk under strict data processing agreements.
• Regulatory and law enforcement authorities: where 75pk is required by applicable law, court order, or regulatory directive to disclose personal data.
• Business successors: in the event of a merger, acquisition, or sale of 75pk's business or assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties who receive personal data from 75pk are contractually required to maintain its confidentiality and to use it only for the specific purposes for which it was shared. 75pk does not authorise any third party to use your data for their own marketing or commercial purposes.

75pk uses cookies and similar tracking technologies (including local storage objects and session identifiers) to operate the Platform, remember your preferences, maintain session security, and gather anonymised usage analytics. Cookies are small data files stored on your device when you visit the 75pk Platform.

The main categories of cookies used by 75pk are:

• Strictly necessary cookies: essential for the Platform to function. These cannot be disabled. They include session authentication cookies, security tokens, and load-balancing identifiers.
• Functional cookies: remember your preferences such as language selection, preferred currency display (PKR), and recently visited game categories. These enhance your experience but are not mandatory.
• Analytics cookies: collect anonymised data about how users interact with the 75pk Platform — pages visited, session duration, device type — allowing us to improve the Platform's performance and usability.
• Marketing cookies: used only with your consent to measure the effectiveness of 75pk's promotional campaigns and to avoid showing you irrelevant content.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the 75pk Platform, including your ability to log in or maintain a session. 75pk does not use third-party advertising network cookies to track your behaviour across other websites.

75pk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active account data: retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory retention requirements.
• Transaction and betting records: retained for a minimum of five (5) years from the date of the transaction, as required for financial record-keeping and regulatory compliance.
• KYC and identity documents: retained for the duration of your account and for a minimum of five (5) years after closure, or longer if required by applicable law.
• Customer support communications: retained for three (3) years from the date of the communication, for quality assurance and dispute resolution purposes.
• Marketing consent records: retained for the duration of your consent and for up to two (2) years after consent is withdrawn, to demonstrate compliance.
• Technical and log data: typically retained for twelve (12) months before automated deletion, unless retained longer due to an ongoing security investigation.

Upon expiry of the applicable retention period, 75pk will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

75pk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 75pk Platform.
• Encryption at rest for sensitive stored data including identity documents, financial records, and KYC files.
• Access controls limiting internal access to personal data strictly to those 75pk staff members who require it to perform their job functions.
• Multi-factor authentication for internal system access by 75pk personnel.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Segregated player funds — your PKR account balance is held separately from 75pk's operational funds.
• Incident response procedures ensuring that any data breach is identified, contained, and — where required by law — notified to the relevant authority and to affected users within the mandatory timeframe.

As a 75pk player, you hold the following rights in relation to your personal data. These rights apply subject to applicable legal exceptions and verification of your identity before any request is actioned:

• Right of access: you may request a copy of all personal data 75pk holds about you, along with information about how it is being used.
• Right to rectification: if any personal data held by 75pk is inaccurate or incomplete, you have the right to request correction. You may also update basic account information directly from your 75pk account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to 75pk's legal retention obligations, which may require certain data to be kept for the periods described in Section 9.
• Right to restriction: you may request that 75pk restrict the processing of your personal data in certain circumstances, such as while a dispute regarding the accuracy of your data is being resolved.
• Right to data portability: where processing is based on your consent or on a contract, you may request that 75pk provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object to processing based on legitimate interests, including profiling. You also have an unconditional right to object to processing for direct marketing purposes.
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, contact 75pk via live chat or by emailing the support address listed in Section 15. 75pk will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by up to two further months, with notice provided to you.

The 75pk Platform is strictly restricted to individuals who are 21 years of age or older. 75pk does not knowingly collect, solicit, or process personal data belonging to individuals under the age of 21. Age verification is a mandatory component of the 75pk registration and KYC process.

If a parent or guardian becomes aware that a minor has submitted personal data to 75pk or has attempted to register an account, they should contact 75pk support immediately via live chat or the support email in Section 15. 75pk will promptly close the account, delete all associated personal data, and reverse any transactions where technically possible.

75pk actively employs age-gating measures at registration and reserves the right to request date-of-birth documentation at any stage. Any account found to belong to an individual under 21 will be closed without prior notice and all balances forfeited.

75pk's Platform serves players predominantly in Pakistan. However, some of the third-party service providers and infrastructure partners used by 75pk — including cloud hosting, KYC verification, and payment processing services — may be located outside of Pakistan. Where personal data is transferred to a country that does not offer an equivalent level of data protection to Pakistan's applicable standards, 75pk ensures that appropriate safeguards are in place.

These safeguards may include standard contractual clauses, data processing agreements incorporating binding privacy obligations, or transfers to jurisdictions that have been recognised as providing an adequate level of data protection. By using the 75pk Platform, you acknowledge that your data may be transferred internationally subject to the protections described in this Policy.

75pk reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with a revised "Last Updated" date at the top of the Policy. Where changes are material — such as a new category of data being collected or a new purpose for processing — 75pk will provide advance notice to registered account holders via email or an in-platform notification.

Your continued use of the 75pk Platform following the publication of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you should stop using the Platform and may request account closure as described in the 75pk Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 75pk handles your personal data, please contact our support team in the first instance via the 24/7 live chat available on the 75pk Platform. For formal written data protection enquiries or to exercise any of the rights described in Section 11, you may email us at the address below. The email address is displayed as plain text and is not a clickable link:

[email protected]

75pk aims to acknowledge all data protection enquiries within two (2) business days and to provide a full response within thirty (30) days. If you are not satisfied with 75pk's response to a data protection complaint, you may escalate the matter to the relevant data protection authority or the dispute resolution body under 75pk's operating licence.